Help and Support

Help and Support

Help and Support

If you are looking to make, amend or cancel a booking, the quickest way is online or on the app. Simply login or register now.

Search our site for commonly asked questions below:

Frequent Answers

❓ How do I make a booking?

You can make bookings using our Mobile App, on our websiteor simply give us a call on 01902 247 247.

📱

Mobile App

💻

Website

📞

01902 247 247

❓ Where will my driver meet me at the airport?

This depends on the airport you are travelling into so be sure to check your email confirmation or SMS for your specific pick up point.

❓ How will I know my car is on the way?

Shortly before the journey time, we will send you an SMS with the driver's detailsincluding:

  • Make and model of the car
  • Registration plate number
  • Driver's contact number

You will then be able to track your driver's estimated time of arrival.

❓ What times are your courier services available?

Our courier services are available for 24 hours a day and you can book our services from just a single call at 01902 247 247.

24/7

Courier Services Available

❓ I've lost something in one of your cars. How do I get it back?

If you think you've lost an item in one of our vehicles, you can select any option for your recovery:

📝 Fill Out a Form

Fill out this form with a description of your items and contact details

💬 Text Us

Text us at 07400-249 213 with your booking details

📘 Facebook

Inbox us at our Facebook page: "247 Cars Willenhall"

📧 Email Us

Email us at: support@247-247.net for any query

A member of the team will be in touch to provide an update. You can also contact the driver shortly after the booking to attempt to arrange to collect the item where possible.

❓ What is your cancellation policy?

If your driver has been on the way to you when you cancel the booking or after booking you want to cancel your booking; call us at 01902 247 247 to cancel your booking.

✅ No Cancellation Fee

We won't charge you a cancellation fee

❓ How much luggage can I take with me in the car?

This is all dependent on the size of the car and how many passengers are travelling.

Find out more about the car details.

Contact Us

Need more help? Get in touch with us through any of the following methods:

📞 Phone

01902 247 247

Call us for immediate assistance

💬 Text

07400-249 213

Text us with your booking details

📧 Email

support@247-247.net

Email us for any query

📘 Facebook

247 Cars Willenhall

Message us on Facebook

Quick Actions

📱 Make a Booking

Book online, via app, or call 01902 247 247

✏️ Amend Booking

Login to your account to amend your booking

❌ Cancel Booking

Call 01902 247 247 - No cancellation fee

247 Cars Support Features

24/7 courier services
No cancellation fees
SMS driver details
Real-time driver tracking
Multiple contact methods
Lost item recovery service
Email confirmation
Airport pickup details

Need More Help?

Our support team is here to assist you 24/7

📞 01902 247 247

📧 support@247-247.net • 💬 07400-249 213

Call Now to Book a Cab

Available 24/7 for all your transportation needs. Book your ride now!

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247 Cars™ is a smart taxi booking app designed to make your rides faster, easier, and more reliable.

With 247 Cars, book your ride in seconds, track your driver in real-time, and enjoy transparent fares all from your phone.

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App today & travel with confidence, anytime, anywhere